Live support chat is the latest trend. Gone are the days of email queries and telephone assistance. Now, people prefer to instantly get connected with the help desk professionals via Live chat. And with a utility like eAssistance Pro, you provide yourself with a wide variety of features apart from a typical live chat tool. One of the most wondrous thing about this utility is that it is supported on all operating systems including Apple Mac, windows, Linux, Blackberry and Google android. With this Live chat utility, the operators can easily resize the chat windows and can set the time zone for displaying the chat as per the selected time zone. Also, the Live chat software lets you to customize the waiting message that is displayed when chat request is initiated by the visitors. Using this utility, the operators can even set an auto-response for offline messages that instantly appear when the visitor initiates the chat. The operator can reply as soon as he gets free or view the message. Additionally, Live support chat is also embedded with spell checker tool and dictionary for operator?s convenience. It facilitates the admin by letting him enable/disable the online/offline chat icon from the website. Recently, a new eAssistance Pro version 1.8 was launched which is all set to offer an improved performance and is much faster than the earlier version. You can try the free evaluation version of Live support chat software prior to the purchase of full version.